Methodology
As-Is / To-Be Comparison: Transparency Before Implementation
The as-is / to-be comparison is core to process optimization: the current workflow is contrasted with the target process—visually and substantively—so every change stays traceable.
Approach
First model the validated as-is process. Derive measures (eliminate, automate, parallelize, delegate to agent) and transfer them into a to-be model. Diff views mark removed (red), changed (yellow), and new (green) steps—ideal for workshops with business and IT.
Benefits for change and compliance
Stakeholders see exactly what changes—less resistance, clearer training needs. In regulated industries, the comparison serves as audit evidence: planned deviation from as-is is documented and approved.
AI-assisted to-be drafts
Generative AI can propose to-be variants; the diff makes suggestions reviewable. 2026 best practice: no automatic production rollout without human approval per measure and to-be version.
FAQ
- How detailed should the as-is model be?
- Detailed enough to show media breaks, wait times, and roles—but not down to click level unless automation is planned.
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Updated: 2026-06-29